Unstable connection with C1

A

ASassi76

New member
Hello,
I received today after over 1 week the C1 for casting IPhone 15 and Pc. After paired, the TX unit seems work fine but not beyond 2 minutes. After that time, the connection is breaker and come back to the situation below:
4c9c13b26865fcf9da3dcd4345869114.jpg







6b55c34df603cc0aababe16dccfb73e1.jpg

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Already connected to internet the RX, made the update firmware to latest release.
The TX unit is really hot when connected.
Actually I’m working from PC distant no more than 1,5 mt to the receiver.
Can someone explain me how to make it stable, please?


Inviato dal mio iPhone utilizzando Tapatalk
 
I would say it is faulty.

I had the same issue!

MINIX have replaced it and the new one functions correctly.

I have returned the faulty one for them to inspect.
 
Villa said:
I would say it is faulty.

I had the same issue!

MINIX have replaced it and the new one functions correctly.

I have returned the faulty one for them to inspect.
Click to expand...

Ok, which email you contacted for support?


Inviato dal mio iPhone utilizzando Tapatalk
 
I see your video: exactly the same problem.
However, I wrote now to the support, I wait now the reply and the follow-up of the issue.


Inviato dal mio iPhone utilizzando Tapatalk
 
Villa said:
That may be the case when the device is not faulty, but if the device clearly has a fault then I don't think any amount of firmware updates will fix this!
Click to expand...
From my observation and experience, the problem on this previous unit can be fixed by OTA upgrade

Sent from my SM-S9180 using Tapatalk
 
MINIX - Ken said:
From my observation and experience, the problem on this previous unit can be fixed by OTA upgrade

Sent from my SM-S9180 using Tapatalk
Click to expand...
Nothing fixed the one I had!

Also no one has informed me that they have received the faulty device other than UPS saying it's been delivered!
Confirmation would be welcome that the device is indeed faulty, and whether you have found a reason for the fault.

@ASassi76 did you return the faulty device for inspection?
 
Villa said:
Nothing fixed the one I had!

Also no one has informed me that they have received the faulty device other than UPS saying it's been delivered!
Confirmation would be welcome that the device is indeed faulty, and whether you have found a reason for the fault.

@ASassi76 did you return the faulty device for inspection?
Click to expand...

I asked several times if I should have to sent back the faulty one they replied me “no, it’s fine as it is”. So I waited few days then I trash it. Update hasn’t worked for me.


Inviato dal mio iPhone utilizzando Tapatalk
 
ASassi76 said:
I asked several times if I should have to sent back the faulty one they replied me “no, it’s fine as it is”. So I waited few days then I trash it. Update hasn’t worked for me.


Inviato dal mio iPhone utilizzando Tapatalk
Click to expand...
I hope you didn't trash the lot!? Only the transmitter is faulty. You keep the receiver as a spare to pair with the replacement!
 
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